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Retailing health potential

You are about to set out on your second voyage into retailing potential and explore what detail on retail has found in translation this time. This time we have chosen an indisputable mega trend that nevertheless, seems to be stuck in traditional structures and lack of innovative ideas on how to cross borders in search [...]

Keep your customers close but your complaining customers closer

According to studies by banks in united states, there is a 180 per cent return on investment in developing competent and committed complaint management, which is by the way the core of CRM (customer relationship management) and in user-based innovation. The thought-provoking results of our research ought to inspire the increasingly competitive business environment because [...]

Extremely specialized or incredible spacious

One core product or a multitude of choice limited only by the concept of passionate eating. No matter if you go for the narrow or the broader product strategy, retailing makes the difference. Two young, successful concepts lead the way: one born in london, the other in hamburg. both growing. Author: Helle Katholm Knutsen Subsribe [...]